Shipping & Returns
Last Updated: March 2026
This page outlines shipping practices for artworks purchased directly from Valent Vernier.
All purchases are subject to our Terms of Sale.
Shipping
Artwork Types
We ship original artworks and prints, which may be framed or unframed, and may include canvas, paper, wood, or mixed materials.
Processing Time
Shipping timelines vary depending on the work, preparation requirements, and destination.
Buyers will be notified if additional time is required prior to dispatch.
Shipping Methods
Works are handled by professional art handlers and trusted carriers.
Shipping methods are determined based on the size, medium, value, and destination of the work.
Shipping Costs
Shipping costs are either:
Shipping costs may include packing, materials, crating, insurance, and carrier fees.
International Shipping
International shipping may be available upon request.
Buyers are responsible for all applicable customs duties, taxes, VAT, and import fees.
Delays caused by customs authorities are outside our control.
Insurance & Damage
Where insurance is included or arranged, reasonable assistance will be provided in the event of a claim.
Any damage must be reported within 48 hours of delivery and must include photographic documentation of:
If insurance is declined, responsibility for loss or damage during transit is limited as set out in our Terms of Sale.
Returns
Due to the nature of fine art, all sales are final.
Returns or refunds are only considered in cases of verified damage during transit and are subject to written approval.
Returns are not accepted for:
Original shipping costs are non-refundable.
Gallery Sales
Artworks sold through third-party galleries or institutions are governed by the policies of the selling gallery or institution.
Contact
All shipping-related inquiries must be submitted via the inquire form on valentvernier.com/inquire.
