Shipping & Returns

Last Updated: December 2025

This page outlines shipping and return practices for artworks purchased directly from Valent Vernier.
All purchases are subject to our Terms of Sale.

Shipping

Artwork Types

We ship original artworks and prints, which may be framed or unframed and may include canvas, paper, wood, or mixed materials.

Processing Time

Shipping timelines vary depending on the artwork, preparation requirements, and destination.
Buyers will be notified if additional time is required before shipment.

Shipping Methods

We work with professional art handlers and reputable carriers. The shipping method is selected based on the artwork’s size, medium, value, and destination.

Shipping Costs

Shipping costs are either:

  • Calculated at checkout (when available), or
  • Quoted separately and approved by the buyer prior to shipment

Shipping fees may include packing, materials, crating, insurance, and carrier charges.

International Shipping

International shipping may be available upon request. Buyers are responsible for all customs duties, taxes, VAT, and import fees. Delays caused by customs authorities are beyond our control.

Insurance & Damage

Where insurance is included or purchased, Valent Vernier will reasonably assist with claims.

Any damage must be reported within 48 hours of delivery and include photographic documentation of:

  • The artwork
  • The packaging
  • The shipping label

If shipping insurance is declined, Valent Vernier is not responsible for loss or damage during transit.

Returns

Due to the nature of fine art, all sales are final.

Returns or refunds are considered only in cases of material damage during transit and are subject to written approval.

Returns are not accepted for:

  • Change of mind
  • Buyer’s remorse
  • Scale, color, or aesthetic preference

Original shipping costs are non-refundable.

Gallery Sales

Artworks sold through third-party galleries or institutions are subject to the policies of the selling gallery, not this page.

Contact

dealer@valentvernier.com